COVID-19 and your dental care.

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To Our Patients and Their Families,

Riverdale Healthcare including Alpha Vitality Dental Group have our patients well being and their Health and Safety as a number one priority.
Often in times of uncertainty, there can be a wealth of misinformation spread, especially in today’s digital age. As a leading healthcare authority in our community, we wanted to reach out to all of our patients regarding the COVID-19 virus, and to let you know the steps we are taking to alleviate any potential concerns.

According to the latest reports from the Department of Health and other national healthcare providers, the current health risks are minimal for most age groups. We recommend all of our patients to wash their hands frequently, avoid close contact with people who are sick, and stay home if you aren’t feeling well.

If you have a fever or NEW persistent cough you SHOULD NOT attend the Practice.

We follow strict cleaning policies for the protection of both our staff and our patients.

Each staff member maintains rigorous personal hygiene standards and cross infection measures for every patient interaction.
We use hospital-grade disinfectants across the entire practice, with extensive room cleaning after each patient to ensure a safe and clean environment.

After each use, all dental instruments receive the highest level of medical sterilisation available. These processes have always been of utmost importance in our practice and will continue to be the standards we uphold for our patients.

Please rest assured that we are following local and national updates daily, and will continue to maintain the highest level of safety and patient care that you have come to expect. If you have any questions regarding your future appointments, please don’t hesitate to contact us. We will be posting additional updates through Facebook @Alpha.Smiles) to keep our community and patients abreast of the latest updates regarding the current health situation.

Again, thank you for being a valued patient, we appreciate your continued trust and confidence. Together we can overcome these challenging circumstances and we look forward to taking care of you at your next scheduled appointment.

Sincerely,

Dr Ian A Gordon BDS, MFGDP

Managing Director
Alpha Vitality Dental Group
Riverdale Healthcare

Cyber Security is Top Priority for Dental Group

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Riverdale Healthcare has instructed IASME to support the delivery of the Government’s Cyber Essentials scheme in their group of dental practices.

The Cyber Essentials Scheme aims to help organisations implement basic levels of protection against cyber attack, demonstrating to their customers that they take cyber security seriously and which focuses on the five most important technical security controls. These controls were identified by the Government as those that, if they had been in place, would have stopped the majority of the successful cyber attacks over the last few years.

The five basic controls within Cyber Essentials were chosen because, when properly implemented, they will help to protect against unskilled internet-based attackers using commodity capabilities – which are freely available on the internet.

Ben Wild, Operations Director said, “IASME have been incredibly supportive in helping us to achieve our Cyber Essentials verification. We want to ensure we are doing everything possible to protect our teams and our patients against malicious attacks.”

Organisations that undertake Cyber Essentials are encouraged to recertify at least once a year and, where appropriate, progress their security.