CRM Executive

Role: CRM Executive
Location: Home Based (travel required to practices across the UK and Head Office based in Stokesley)
Position: Full-Time
Salary: Up to £30K (Depending on skills & experience)

About the Role
As a CRM (Customer Relationship Management) Marketing Executive, you will be responsible for developing and implementing strategies to maximize customer engagement, retention, and loyalty through targeted marketing campaigns and communication channels. You will utilize CRM systems and data analytics to segment customers, personalize messaging, and optimize marketing efforts across various platforms.

Requirements:

· Proven Experience in CRM Marketing, Email marketing or related roles.

· Experience using CRM software.

· Strong analytical skills – the ability to interpret data, and analyse trends.

· Certifications in CRM or marketing automation platforms are a plus.

· Knowledge of digital marketing trends and best practices.

· To train and support practice managers on CRM.

· A full clean driving licence.

Benefits:

  • Remote working model, working predominantly at home with a requirement to attend practices/support office on ah hoc basis.
  • Generous holiday allowance of 27 days annual leave plus bank holidays.
  • Opportunities for personal and professional development, supported by our internal team and training initiatives.
  • Access to fantastic high street discounts
  • Continuous development- we’re keen to see you succeed and will support you with the development you require an desire!
  • Access to the colleague clinical referral bonus of up to £5000!
  • Access to our Employee Assistance Programme, available 24/7 for health and wellbeing support.

About the Company
Riverdale Healthcare is a growing independent dental group with a passion for patient care and respect for all our team members. We have strong values which include ‘We Care About People’ and that applies to our teams and patients. What excites us is being able to create a thriving and interesting working environment where you are respected and have fun with your team!

How to apply:
Submit your application including a CV either via Indeed or visit our vacancies page via the Riverdale Healthcare website at: https://riverdalehealthcare.com/recruitment/

Reasonable Adjustments:
If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com.

Management Accountant

Join Our Team as a Management Accountant!

  • REPORTS TO: Financial Controller
  • DEPARTMENT: Finance / Support Office
  • Work from: Home/remotely and 1 day a week in our Support Office- Stokesley

About Us:
Riverdale Healthcare is more than just a Private Equity Dental business—we’re a fast-growing, people-focused company delivering high-quality, ethical dentistry throughout the UK! With over 60 practices and a dedicated dental lab, we’re serving both NHS and private patients, and we’re on a thrilling growth trajectory with annual revenue of £65 million!

What You’ll Do:
As our Management Accountant, you’ll be the go-to person in our central finance hub, making sure everything runs smoothly and accurately. If you’re someone who loves diving into the details and turning numbers into meaningful insights, then this role is perfect for you! Here’s a sneak peek of your future responsibilities:

  • Data Guru: You’ll be the master of Management Accounts, ensuring everything adds up!
  • Reporting Rockstar: From gross profit intel to detailed reports, your work will help steer the ship.
  • Xero Hero: With at least 3 years of experience using Xero for multi-site operations, you know this system inside and out!
  • Team Player with Ambition: You’ll be at least part-qualified and actively pursuing your qualifications—because we love go-getters!

Why You’ll Love It Here:

  • Competitive Salary: Earn between £35,000- £42,000 per annum, depending on your experience!
  • Flexible Working: Enjoy the benefits of a remote working model, where you can work primarily from home with a once a week support office day!
  • Generous Holiday Allowance: We offer 27 days of annual leave, plus bank holidays, so you can recharge and enjoy time off!
  • Growth Opportunities: We’re all about continuous development—whether it’s through personal or professional growth, our internal team and training initiatives will support you every step of the way.
  • High Street Discounts: Enjoy access to fantastic discounts on some of your favourite brands!
  • Colleague Referral Bonus: You could earn up to £5,000 through our clinical referral bonus program!
  • Wellbeing Support: Our Employee Assistance Programme is available 24/7 to provide health and wellbeing support whenever you need it.

Your Key Accountabilities:

  • Prepare and analyse practice and consolidated management information (MI)
  • Partner with Area Managers for P&L reviews to highlight and understand key variances
  • Create financial KPIs that help drive success
  • Manage balance sheet reconciliations like a pro
  • Help shape our financial future by developing new processes with our Financial Controller and Head of Finance
  • Supervise and mentor another awesome management accountant
  • Get involved in the annual audit process

Your Superpowers:

  • Expert with the Xero Finance Package (essential)
  • Excel wizardry (VLOOKUPs & Pivot tables are your jam!)
  • At least 3 years’ experience in a similar role within a multi-site business
  • A natural communicator who enjoys working with people across the business
  • Either ACA/ACCA/CIMA qualified or actively working towards your qualification—your ambition is what drives you!

Ready to embark on an exciting new adventure with Riverdale Healthcare? We can’t wait to see how you’ll make an impact! Apply now and let’s grow together!

Reasonable Adjustments:
If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com