Area Manager

Job Title: Area Manager

Company: Riverdale Healthcare

Location: Yorkshire

Salary: Competitive, commensurate with experience

Overview:

Join Riverdale Healthcare, a vibrant collective of dental practices dedicated to providing exceptional, ethical dental care and ensuring unparalleled patient experiences. We envision building lasting patient relationships grounded in trust and ethical dentistry principles.

Role Summary:

As a seasoned operational leader, you will spearhead, motivate, and empower Practice Managers and Clinical teams across your designated area, equipping them with the resources and guidance needed for success. Your role encompasses driving performance excellence, both financially and in terms of CQC compliance, while fostering alignment with Riverdale’s overarching vision and values. Your responsibilities include facilitating seamless collaboration between support teams and practices, nurturing team engagement, and fostering a positive organizational culture.

Responsibilities:

  • Oversee full P&L accountability, strategically balancing revenue generation and cost management to achieve financial targets.
  • Formulate growth strategies and initiatives by leveraging data analysis to identify and capitalize on commercial opportunities within each practice.
  • Promptly address performance gaps, implementing effective solutions to drive improvement.
  • Collaborate with clinical and recruitment teams to ensure timely fulfillment of Associate vacancies.
  • Foster strong partnerships with internal departments to support operational KPI achievement across practices.
  • Provide proactive leadership, training, and guidance to teams, addressing underperformance promptly and effectively.
  • Conduct regular performance assessments and support the professional development of practice managers.
  • Work with Clinical teams to enhance engagement and drive growth.
  • Partner with the People & Culture team to uphold integrity, manage employee relations, and cultivate a supportive work environment.
  • Ensure thorough induction and probation management for practice support staff.
  • Maintain Health & Safety compliance and manage incidents with support from the compliance team.
  • Act as a CQC Registered secondary Manager for the area, striving for “Good” or above ratings for all practices.
  • Continuously improve quality indicators and CQC compliance across practices, conducting regular inspections and audits.
  • Address patient complaints promptly, implementing necessary changes and fostering a culture of learning.

To be successful:

  • Demonstrated experience in leading and developing remote teams, preferably in Dentistry or Healthcare.
  • Confidence in P&L management (training provided if needed).
  • Strong leadership, communication, and stakeholder management skills, including interaction with senior leadership.
  • A passion for people development and commitment to excellence.
  • Deep understanding of quality improvement and clinical governance principles.
  • Familiarity with dentistry systems (SOE/SFD).
  • Degree-level qualification or equivalent work experience.
  • Valid driver’s license and flexibility for out-of-hours meetings

Benefits:

  • Competitive salary with a potential car allowance- to be discussed in interview
  • Hybrid working model for flexibility between home, Support Office, and practices.
  • Generous holiday allowance of 27 days annual leave plus bank holidays.
  • 40-hour working week.
  • Personal and professional development opportunities supported by internal training initiatives.
  • Access to high street discounts and Employee Assistance Programme for health and wellbeing support.

Applicants welcome from the North of England due to travel to the practices required.

Riverdale Healthcare is an equal opportunity employer, fostering diversity and inclusion in our workforce. We welcome applications from all qualified individuals.

Practice Manager – Windmill Orthodontics Bedale

Role: Practice Manager
Practice:
Windmill Orthodontics Bedale
Position: Full-Time
Location: Mawson House, Bedale, DL8 1AW
Start Date: July 2024
Salary: £14 p/h

About the Role
We have an exciting opportunity for a Practice Manager, to join our practice in Bedale.

We are looking for a full-time to work in our busy practice. Our team is dedicated to providing exceptional dental care and creating a welcoming environment for our patients and team members.

We are looking for a Practice Manager to work at our NHS Orthodontic Practice in Bedale, North Yorkshire. Candidate must be based in the region and eligible to work in the UK.

Requirements:
Ensure the efficient day-to-day management of the practices.

The person needs to be able to demonstrate the following qualities:

  • Great Leadership
  • Reliable and trustworthy
  • Self-motivated
  • To have initiative
  • Representative of Riverdale Healthcare
  • Be able to work to deadlines
  • Time management
  • Remote management

People:

  • Encourage, motivate and support staff
  • Create a friendly and professional working environment
  • Organise minor disciplinary and grievance arrangements
  • Keep and monitor staff records, particularly with regard to sickness absence and annual leave
  • Running a Rota system
  • Hold regular practice meetings
  • Utilise monthly and yearly check-ins with your team
  • Ensure clear communication with your team
  • Recruitment of new team members

Administration:

  • Oversee the running of reception
  • Ensure practice administration is completed punctually and accurately
  • Ensure that the practice operates in compliance with H&S procedures and NHS rules and regulations and is fully compliant with CQC regulations
  • Responsible for Practice Diary
  • Production of reports
  • Financial Accountability
  • Recovery of bad debts.
  • EDI Claim Check
  • Check Post
  • Collating invoice information
  • Daily Housekeeping of appointment book
  • Organizing the recall system for all patients
  • Collating information for scheduled deductions
  • Ensure the operation of the practice complaints procedure
  • Deal with patient queries which cannot be dealt with by other team members
  • Ensuring patient’s records are processed in line with GDPR
  • Work at other practice locations from time to time as required

Benefits:

  • Development opportunities
  • Additional Leave For Long Service
  • Workplace Pension
  • Access to store discounts
  • Recruitment bonus (if you then introduce new team members to the Riverdale group) You may be eligible to claim from £1,000 – £5,000 T&C’s apply.

About the Company
Riverdale Healthcare is a growing independent dental group with a passion for patient care and respect for all our team members. We have strong values which include ‘We Care About People’ and that applies to our teams and patients. What excites us is being able to create a thriving and interesting working environment where you are respected and have fun with your team! Our team of Dental Nurses can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.

How to apply:
Submit your application including a CV either via Indeed or visit our vacancies page via the Riverdale Healthcare website at: https://riverdalehealthcare.com/recruitment/

Reasonable Adjustments:
If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com.

Registered Dental Nurse – Marston Green Dental Practice

Role: Registered Dental Nurse
Practice: Marston Green Dental Practice
Position: Full-Time
Location: 21 Station Road, Marston Green, Birmingham, B37 7AB

About the Role
We have an exciting opportunity for a Registered Dental Nurse, to join our practice in Birmingham.

We are looking for a full-time to work in our busy practice. Our team is dedicated to providing exceptional dental care and creating a welcoming environment for our patients and team members.

Requirements:

  • GDC Registered
  • Hep B
  • Driving licence (Not Essential)

Benefits:

  • GDC Registration
  • Indemnity and CPD package
  • Development opportunities
  • Additional Leave For Long Service
  • Workplace Pension
  • Access to store discounts
  • Recruitment bonus (if you then introduce new team members to the Riverdale group) You may be eligible to claim from £1,000 – £5,000 T&C’s apply.

Riverdale Dental Nurse salary banding:

  • Dental Nurse– under 2 years’ qualified from £12.50 p/h
  • Dental Nurse– Over 2 years’ qualified from £12.75 p/h
  • Senior Nurse– From £13.25*
  • Nurse with additional qualifications – From £13.25 (includes Radiography as well as Implants, Ortho and Sedation)*
  • Regional Nurse – From £12.75 – Up to £15.00*

*Conditions apply to the hourly rate. Conditions will be discussed during the interview process and will be discussed on an individual basis.

About the Company
Riverdale Healthcare is a growing independent dental group with a passion for patient care and respect for all our team members. We have strong values which include ‘We Care About People’ and that applies to our teams and patients. What excites us is being able to create a thriving and interesting working environment where you are respected and have fun with your team! Our team of Dental Nurses can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.

How to apply:
Submit your application including a CV either via Indeed or visit our vacancies page via the Riverdale Healthcare website at: https://riverdalehealthcare.com/recruitment/

Reasonable Adjustments:
If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com.

Talent Acquisition Specialist- Clinical

Talent Acquisition Specialist- Clinical  

Company: Riverdale Healthcare

Location: Flexible, with occasional travel to Stokesley and other practice locations

Salary: Competitive with a bonus scheme

Overview:

Riverdale Healthcare is a dynamic group of dental practices committed to delivering exceptional, ethical dental care while ensuring the best possible experience for our patients. Our vision is to cultivate enduring relationships with each patient, founded on trust and ethical dentistry.

Role Summary:

As a Recruitment Specialist at Riverdale Healthcare, you’ll play a crucial role in identifying and fulfilling recruitment needs for our self-employed clinical roles. From screening candidates to managing onboarding processes, you’ll ensure a seamless recruitment journey for our clinicians. Leveraging various resources including job boards, social media, and internal promotion channels, you’ll maintain a steady pipeline of qualified candidates.

Responsibilities:

  • Identify and collate vacancies and recruitment needs for self-employed clinical roles.
  • Manage day-to-day recruitment resources including job boards, social media, agencies, and internal promotion channels.
  • Collaborate with the in-house marketing team to effectively market hard-to-fill roles.
  • Screen and shortlist candidates, and arrange and support interviews.
  • Provide accurate self-employed contracts for new and existing clinicians.
  • Ensure timely onboarding for all self-employed roles in alignment with the candidate’s recruitment journey.
  • Establish clear recruitment processes, continuously improving them to comply with current legislation.
  • Build strong collaborative relationships with internal and external stakeholders.
  • Actively contribute to the People & Culture team, promoting Riverdale’s brand and values.
  • Ensure all recruitment processes are fair, objective, and merit-based, regardless of age, gender, ethnicity, sexual orientation, or disability, coaching managers to achieve this.

Requirements:

  • Minimum of 2 years experience in a similar recruitment role, particularly with hard-to-fill clinical roles.
  • Knowledge of employment law, self-employed contracts and IR35
  • Knowledge and experience of working with overseas candidates and visa sponsorships
  • Excellent communication, strong attention to detail and interpersonal skills.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Proficiency in recruitment platforms and social media channels.
  • Valid driving license with a willingness to travel occasionally.

Benefits:

  • Competitive salary with potential for bonus earnings based on recruitment achievements.
  • Hybrid working model, offering flexibility between home and office environments.
  • Generous holiday allowance of 27 days annual leave plus bank holidays.
  • 40-hour working week with flexibility to accommodate personal commitments.
  • Opportunities for personal and professional development, supported by our internal team and training initiatives.
  • Access to fantastic high street discounts
  • Access to our Employee Assistance Programme, available 24/7/365 for health and wellbeing support.

Join Riverdale Healthcare and contribute to our mission of delivering exceptional dental care by recruiting top-notch clinicians who share our values. Apply now to become part of our vibrant team!

To apply, please send your CV to michelle.nicholson@riverdalehealthcare.com

Riverdale Healthcare is an equal-opportunity employer and welcomes applications from all qualified individuals. We are committed to creating a diverse and inclusive environment for all employees.

Private Dentist- Prettygate Dental Practice- Colchester

Join Our Dynamic Team at Prettygate Dental- Mersa Road 

Are you a talented Private Dentist seeking an exciting opportunity? Look no further! Prettygate Dental are actively seeking a skilled Private Dentist to join our esteemed team.

About Us:

Pretty Gate Dental, (Prettygate Road and Mersea Road) are high-end dental surgeries, with a well-established patient lists.

Our Prettygate practice is highly modernized, with state-of-the-art equipment and experienced staff, you’ll be hard pushed to find a better dental practice in Colchester. We hold ourselves to rigorous standards so that all of our patients can feel at ease in a clean and calm environment.

About the Role:

  • Full-time position (flexible to be part-time, lets work with your lifestyle!)
  • Competitive 50% split on all work carried out!
  • Additional opportunities for multi-site work at both our Prettygate Practices (Mersea Road and Prettygate Road)

Benefits:

  • Access to a comprehensive educational academy offering tailored programs
  • Structured mentoring network for professional growth and support
  • Guidance provided by seasoned Clinical Directors
  • Opportunities for multi-site engagement
  • Modern equipment and facilities fostering a culture of personal development
  • High street discounts accessible via our user-friendly app
  • Participate in our Refer a Friend scheme and earn rewards up to £5000!

About Riverdale Healthcare:
Prettygate Dental is proud to be part of Riverdale Healthcare, a progressive dental group with practices across England. As part of the Riverdale family, you’ll benefit from extensive professional development opportunities, including in-house courses, mentorship, and clinical support.

Requirements:

  • Eligible to work in the UK
  • GDC registered with a current performer number
  • Indemnity cover
  • Excellent communication and infection control skills
  • Commitment to patient confidentiality
  • Team player with strong organizational skills and enthusiasm for dentistry

If you’re ready to take the next step in your dental career and join a vibrant practice dedicated to excellence, apply now to become part of the Prettygate Dental Practice team!

Registered Dental Nurse – Gateshead Region

Role: Regional Registered Dental Nurse
Practice: Gateshead Tyne and Wear
Position: Full-Time / Part-Time
Location: You’ll be covering the following practices depending on the business needs:

  • Blaydon Dental Practice
  • Bute Dental Practice
  • Deckham Dental Practice
  • Hebburn Dental Care
  • Indental
  • Regent Terrace
  • Victoria Road Dental Practice
  • Village Dental Practice

About the Role
We have an exciting opportunity for a Regional Dental Nurse, to join our practices in the Gateshead Tyne and Wear region.

We are looking for a full-time / part-time to work in our busy practice. Our team is dedicated to providing exceptional dental care and creating a welcoming environment for our patients and team members.

Requirements:

  • GDC Registered
  • Hep B
  • Driving licence (Essential)

Benefits:

  • GDC Registration
  • Indemnity and CPD package
  • Development opportunities
  • Additional Leave For Long Service
  • Workplace Pension
  • Access to store discounts
  • Recruitment bonus (if you then introduce new team members to the Riverdale group) You may be eligible to claim from £1,000 – £5,000 T&C’s apply.

Riverdale Dental Nurse salary banding:

  • Regional Nurse – From £12.75 – Up to £15.00*

*Conditions apply to the hourly rate. Conditions will be discussed during the interview process and will be discussed on an individual basis.

About the Company
Riverdale Healthcare is a growing independent dental group with a passion for patient care and respect for all our team members. We have strong values which include ‘We Care About People’ and that applies to our teams and patients. What excites us is being able to create a thriving and interesting working environment where you are respected and have fun with your team! Our team of Dental Nurses can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.

How to apply:
Submit your application including a CV either via Indeed or visit our vacancies page via the Riverdale Healthcare website at: https://riverdalehealthcare.com/recruitment/

Reasonable Adjustments:
If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com.

Registered Dental Nurse – Regional Nurse (Newcastle upon Tyne)

Role: Regional Registered Dental Nurse
Practice: Newcastle upon Tyne
Position: Full-Time / Part-Time
Location: You’ll be covering the following practices depending on the business needs:

  • Acorn Dental Practice Gosforth
  • Acorn Dental Practice Jesmond
  • Dental Practice No.24
  • The Grange Dental Centre

About the Role
We have an exciting opportunity for a Regional Dental Nurse, to join our practices in the Newcastle upon Tyne region.

We are looking for a full-time / part-time to work in our busy practice. Our team is dedicated to providing exceptional dental care and creating a welcoming environment for our patients and team members.

Requirements:

  • GDC Registered
  • Hep B
  • Driving licence (Essential)

Benefits:

  • GDC Registration
  • Indemnity and CPD package
  • Development opportunities
  • Additional Leave For Long Service
  • Workplace Pension
  • Access to store discounts
  • Recruitment bonus (if you then introduce new team members to the Riverdale group) You may be eligible to claim from £1,000 – £5,000 T&C’s apply.

Riverdale Dental Nurse salary banding:

  • Regional Nurse – From £12.75 – Up to £15.00*

*Conditions apply to the hourly rate. Conditions will be discussed during the interview process and will be discussed on an individual basis.

About the Company
Riverdale Healthcare is a growing independent dental group with a passion for patient care and respect for all our team members. We have strong values which include ‘We Care About People’ and that applies to our teams and patients. What excites us is being able to create a thriving and interesting working environment where you are respected and have fun with your team! Our team of Dental Nurses can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.

How to apply:
Submit your application including a CV either via our vacancies page, top right corner, where it states ‘Apply for this position’.

Reasonable Adjustments:
If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com.

Registered Dental Nurse – Windmill Orthodontics Bedale

Role: Registered Dental Nurse
Practice: Windmill Orthodontics Bedale
Position: Full-Time / Part-Time (Maternity Cover – 12 months) – Opportunity for Permanent Contract
Location: Mawson House, Bedale, DL8 1AW

About the Role:
We have an exciting opportunity for either a full time or part time registered orthodontic nurse to work at our busy Dental Nurse practice in The Dales. We will be looking to recruit an enthusiastic individual to join the established team.

To be considered for this role you will be a Registered Dental Nurse. Orthodontic experience is desirable but not essential as training can be provided.

Requirements:

  • GDC Registered
  • Hep B
  • Driving licence (Not Essential)

Benefits:

  • GDC Registration
  • Indemnity and CPD package
  • Development opportunities
  • Additional Leave For Long Service
  • Workplace Pension
  • Access to store discounts
  • Recruitment bonus (if you then introduce new team members to the Riverdale group) You may be eligible to claim from £1,000 – £5,000 T&C’s apply.

Riverdale Dental Nurse salary banding:

  • Dental Nurse– under 2 years’ qualified from £12.50 p/h
  • Dental Nurse– Over 2 years’ qualified from £12.75 p/h
  • Senior Nurse– From £13.25*
  • Nurse with additional qualifications – From £13.25 (includes Radiography as well as Implants, Ortho and Sedation)*
  • Regional Nurse – From £12.75 – Up to £15.00*

*Conditions apply to the hourly rate. Conditions will be discussed during the interview process and will be discussed on an individual basis.

About the Company

Riverdale Healthcare is a growing independent dental group with a passion for patient care and respect for all our team members. We have strong values which include ‘We Care About People’ and that applies to our teams and patients. What excites us is being able to create a thriving and interesting working environment where you are respected and have fun with your team! Our team of Dental Nurses can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.

How to apply:
Submit your application including a CV either via Indeed or visit our vacancies page via the Riverdale Healthcare website at: https://riverdalehealthcare.com/recruitment/

Reasonable Adjustments:
If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com.

Dental Nurse – Regent Terrace Dental Practice

Role: Registered Dental Nurse
Practice: Regent Terrace Dental Practice
Position: Full-Time Monday – Friday
Location: 15 Regent Terrace, Gateshead, Blaydon On Tyne, NE8 1LU
Salary: Please refer to our Riverdale Healthcare Salary bandings

About the Role
We have an exciting opportunity for a full-time Registered Dental Nurse to join our busy practice in Regent Terrace Dental Practice. The successful applicant will have a warm, friendly manner and will enjoy working as part of a team.

We will also consider a Trainee Dental Nurse, someone who is already enrolled on a Dental Nurse Course or Part way through. If you have any questions, please contract the recruitment team at: recruitment@riverdalehealthcare.com to find out more.

Requirements:

  • GDC Registered
  • Hep B
  • Driving licence (Not Essential)

Benefits:

  • GDC Registration
  • Indemnity and CPD package
  • Development opportunities
  • Additional Leave For Long Service
  • Workplace Pension
  • Access to store discounts
  • Recruitment bonus (if you then introduce new team members to the Riverdale group) You may be eligible to claim from £1,000 – £5,000 T&C’s apply.

Riverdale Dental Nurse salary banding:

  • Dental Nurse– under 2 years’ qualified from £12.50 p/h
  • Dental Nurse– Over 2 years’ qualified from £12.75 p/h
  • Senior Nurse– From £13.25*
  • Nurse with additional qualifications – From £13.25 (includes Radiography as well as Implants, Ortho and Sedation)*
  • Regional Nurse – From £12.75 – Up to £15.00*

*Conditions apply to the hourly rate. Conditions will be discussed during the interview process and will be discussed on an individual basis.

About the Company:
Riverdale Healthcare is a growing independent dental group with a passion for patient care and respect for all our team members. We have strong values which include ‘We Care About People’ and that applies to our teams and patients. What excites us is being able to create a thriving and interesting working environment where you are respected and have fun with your team! Our team of Dental Nurses can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.

How to apply:
Submit your application including a CV via our vacancy page, top right hand corner where it say’s ‘Apply for this position’.

Reasonable Adjustments:
If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com.

Dental Nurse – Linden Cottage Dental Practice

Role: Registered Dental Nurse
Practice: Linden Cottage Dental Practice
Position: Full-Time
Location: High Market, Ashington NE63 8NQ

About the Role
We have an exciting opportunity for a Qualified Registered Dental Nurse to join our busy practice in Ashington.

Based on the east coast, Linden Cottage dental practice share a passion for delivering high quality, ethical dental care whilst providing their patients with the very best experience.

They are proud to support their local community in Ashington with NHS and private dental treatment in a comfortable, relaxing environment.

Requirements:

  • GDC Registered
  • Hep B
  • Driving licence (Not Essential)

Benefits:

  • GDC Registration
  • Indemnity and CPD package
  • Development opportunities
  • Additional Leave For Long Service
  • Workplace Pension
  • Access to store discounts
  • Recruitment bonus (if you then introduce new team members to the Riverdale group) You may be eligible to claim from £1,000 – £5,000 T&C’s apply.

Riverdale Dental Nurse salary banding:

  • Dental Nurse– under 2 years’ qualified from £12.50 p/h
  • Dental Nurse– Over 2 years’ qualified from £12.75 p/h
  • Senior Nurse– From £13.25*
  • Nurse with additional qualifications – From £13.25 (includes Radiography as well as Implants, Ortho and Sedation)*
  • Regional Nurse – From £12.75 – Up to £15.00*

*Conditions apply to the hourly rate. Conditions will be discussed during the interview process and will be discussed on an individual basis.

About the Company:
Riverdale Healthcare is a growing independent dental group with a passion for patient care and respect for all our team members. We have strong values which include ‘We Care About People’ and that applies to our teams and patients. What excites us is being able to create a thriving and interesting working environment where you are respected and have fun with your team! Our team of Dental Nurses can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.

How to apply:
Submit your application including a CV either via Indeed or visit our vacancies page via the Riverdale Healthcare website at: https://riverdalehealthcare.com/recruitment/

Reasonable Adjustments:
If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com.