Compliance and complaints Manager- South

Riverdale Healthcare is looking for an experienced Compliance/Complaints Manager, who will oversee the compliance elements of Riverdale practices.

Displaying the Riverdale behaviours, the right person for this role, will lead, coach & develop the Dental Practice teams to ensure the business is set for success. Working closely with the Operational Leads and internal departments, and practice teams you will help support that all aspects of compliance is achieved by delivering high quality services and ensuring practices are set up to meet all regulated standards

About Riverdale Healthcare

Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the very best experience. We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team.

About the role

This role will be looking after 21 Dental Practices based across the Midlands, Staffordshire, Leicestershire, Derbyshire, Northamptonshire and Essex. You will be (and not limited to)…..

  • Developing strong relationships with internal departments
  • Supporting sites to achieve CQC rating of Good or above
  • Supporting sites with their documentation and compliance
  • Overseeing the complaints handling process
  • Providing training and on ongoing advisories to the practice managers
  • Completing IPS, Risk assessments and COSHH audits
  • Monitoring, reporting and managing all Health and Safety risks and compliances
  • Have a full driving licence and use of a car or ability to travel from site to site
  • be prepared to travel to visit practices and support with new acquisitions which could be anywhere in the UK.
  • Be available to maintain Health & Safety compliance and take immediate action on incidents arising.

To be successful at this role you will:

  • Have a minimum of 3 years experience of leading and developing teams
  • Deliver compliance training and managing people
  • Have a positive “can-do” attitude
  • Strong Team ethos
  • Have quality and improvement clinical governance knowledge
  • Be able to work with a range of systems (SOE, SFD, ilearn, & icomply)
  • Have a strong understanding of H&S and risk assessments
  • Have CQC Dental Accreditation
  • Ideally be an experienced dental practice manager to give you an excellent start to the knowledge required for this role.

What we can offer:

  • Up to £40,000 per year (40 hour working week)
  • 27 days annual leave (plus bank holidays)
  • Excellent mileage- based from your closest site.
  • Employee Assistance Programme
  • Workplace Pension
  • Generous Recruitment bonus (if you then introduce new team members to the Riverdale group) ranging from £1000 to £5000
  • Development opportunities

Registered Dental Nurse – Marston Green Dental Practice

Role: Registered Dental Nurse
Practice: Marston Green Dental Practice
Position: Full-Time
Location: 21 Station Road, Marston Green, Birmingham, B37 7AB

About the Role
We have an exciting opportunity for a Registered Dental Nurse, to join our practice in Birmingham.

We are looking for a full-time to work in our busy practice. Our team is dedicated to providing exceptional dental care and creating a welcoming environment for our patients and team members.

Requirements:

  • GDC Registered
  • Hep B
  • Driving licence (Not Essential)

Benefits:

  • GDC Registration
  • Indemnity and CPD package
  • Development opportunities
  • Additional Leave For Long Service
  • Workplace Pension
  • Access to store discounts
  • Recruitment bonus (if you then introduce new team members to the Riverdale group) You may be eligible to claim from £1,000 – £5,000 T&C’s apply.

Riverdale Dental Nurse salary banding:

  • Dental Nurse– under 2 years’ qualified from £12.50 p/h
  • Dental Nurse– Over 2 years’ qualified from £12.75 p/h
  • Senior Nurse– From £13.25*
  • Nurse with additional qualifications – From £13.25 (includes Radiography as well as Implants, Ortho and Sedation)*
  • Regional Nurse – From £12.75 – Up to £15.00*

*Conditions apply to the hourly rate. Conditions will be discussed during the interview process and will be discussed on an individual basis.

About the Company
Riverdale Healthcare is a growing independent dental group with a passion for patient care and respect for all our team members. We have strong values which include ‘We Care About People’ and that applies to our teams and patients. What excites us is being able to create a thriving and interesting working environment where you are respected and have fun with your team! Our team of Dental Nurses can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.

How to apply:
Submit your application including a CV either via Indeed or visit our vacancies page via the Riverdale Healthcare website at: https://riverdalehealthcare.com/recruitment/

Reasonable Adjustments:
If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com.

Private Dentist- Birmingham

Exciting Opportunity: Private Associate Dentist – Birmingham

Join our team and embark on an exciting journey as a GDC registered Dentist, crafting a flourishing patient list within our cutting-edge low-cost private dental services. Offering a refreshing alternative to NHS treatments, our practice is a haven for individuals seeking quality dental care beyond traditional avenues.

Role Overview:
As a valued member of our team, you’ll provide a spectrum of treatments akin to NHS standards, coupled with the advantage of enhanced earnings compared to typical NHS dentistry. Additionally, you’ll have the opportunity to maximize revenue through the promotion of supplementary private treatments.

Practice Locations:
Discover surgical space across four convenient Birmingham locations:

  • Smethwick Dental Practice – B66 1AQ
  • Marsten Green Dental Practice – B37 7AB
  • Sparkhill Dental Practice – B11 4AP
  • Capehill Dental Practice – B66 4JX

Role Specifics:

  • Full-time and part-time positions available
  • Provision for a small UDA allocation to secure initial income
  • Lucrative private potential with a 50% split on Private revenue
  • Dedicated NHS and expanding private patient lists
  • Access to in-house therapists and hygienists
  • Competitive low FTA rates
  • State-of-the-art facilities with proficient Qualified Dental Nurses
  • Seamless referrals to local dental practitioners for specialized treatments
  • Visa Sponsorship available for qualified candidates

Benefits:

  • Access to a comprehensive educational academy offering tailored programs
  • Structured mentoring network for professional growth and support
  • Guidance provided by seasoned Clinical Directors
  • Opportunities for multi-site engagement
  • Modern equipment and facilities fostering a culture of personal development
  • High street discounts accessible via our user-friendly app
  • Participate in our Refer a Friend scheme and earn rewards (Subject to T&Cs)

Requirements:

  • Eligibility to work in the UK
  • GDC registration
  • Possession of a current performer number (if applicable to NHS allocation)
  • Indemnity cover

How to Apply:
If you’re a dedicated and skilled dentist eager to thrive in Birmingham’s vibrant dental community, we invite you to apply. Please send your application along with your CV to recruitment@riverdalehealthcare.com

Join us and contribute to a supportive environment where professional advancement and patient welfare reign supreme.

Locum Dentist- Smethwick Dental Practice

Exciting Opportunity for a Locum Dentist at Smethwick Dental Practice, Birmingham!

About Smethwick Dental:
Join our team at Smethwick Dental Practice, a charming 2-surgery practice located conveniently close to the town centre of Birmingham. We pride ourselves on providing high-quality NHS general dentistry to our loyal patient base. Our practice features disabled access surgeries and enjoys an excellent reputation with a low FTA (failed to attend) rate. Our dedicated team is known for their friendliness, warmth, and strong support for one another.

Role Details:

  • Maternity leave cover position for up to 9 months.
  • Working days: Monday, Tuesday, Thursday, Friday.
  • Excellent day rate offered.
  • UDA allocation of 30-35 UDAs per day, depending on the day rate.

Benefits:

  • Join a dedicated team committed to providing exceptional care in a friendly environment.
  • Access to a comprehensive educational academy with short and longitudinal programmes, including links to prominent figures in dentistry.
  • Opportunities for professional development, supported by a structured mentoring network.
  • Potential for private growth.
  • Competitive rates negotiable based on experience.
  • Support and mentoring provided by Clinical Directors.
  • Opportunities for multi-site working.
  • COVID-secure workplace with air purification system.
  • Proven track record of supporting our dentists and wider team during the pandemic.

About Us (Continued):
Riverdale Healthcare is a progressive dental group with practices across England, offering a range of NHS, private, and specialist dental treatments. We are committed to investing in our practices to ensure exceptional patient experiences delivered by our skilled and friendly teams. As part of Riverdale Healthcare, you’ll have access to extensive professional development opportunities, mentorship, and clinical support to help you develop and enhance your skills as a dentist.

Requirements:

  • Eligibility to work in the UK.
  • GDC registration.
  • Current performer number.
  • Indemnity cover.
  • Willingness to work towards UDA targets.

If you’re a dedicated and experienced Dentist looking for a rewarding locum opportunity in Birmingham, we invite you to join our team at Smethwick Dental Practice and contribute to our commitment to excellent patient care!

Locum Dentist- Smethwick

We have an exciting vacancy for a Locum Dentist at our Smethwick Dental Practice, Birmingham.

Smethwick Dental Practice is a lovely 2 surgery practice, providing NHS general dentistry. There is a strong existing patient list. The practice has disabled access surgeries and is close to the town centre, making for a popular practice. The practice has a fantastic reputation and a low FTA rate.

The current loyal, committed team are friendly, welcoming and very supportive.

Role details:

  • Mat leave cover position for up to 9 months
  • Mon, Tues, Thurs, Fri
  • Excellent day rate
  • UDA compilation of 30-35 UDAs per day depending on day rate

Benefits:

  • Join a fantastic team who are dedicated to providing great care in a friendly environment for our patients.
  • Access to a comprehensive educational academy offering inhouse short and longitudinal programmes with links to high profile names within dentistry.
  • Committed to professional development and relish the opportunity to support our clinicians with the help of a structured mentoring network.
  • Fantastic proven private growth potential
  • Competitive rates by negotiation
  • Support and Mentoring by Clinical Directors
  • Working within an organisation with a strong ethos of personal development
  • Opportunities for multi-site working
  • COVID secure workplace with air purification system
  • Proven track record of looking after our dentists and wider team during the pandemic

About us:

Riverdale Healthcare is a growing, forward-thinking dental group with dental practices located across England, delivering a range of NHS, private, and specialist dental treatment. We invest in our dental practices, ensuring that we continuously provide the best patient experience, with care delivered by our friendly, high-trained teams. The incoming associate would enjoy the benefits of being part of the broader Riverdale family with access to an extensive professional development programme with in house courses, longitudinal educational programmes, mentorship and excellent clinical support and leadership to support and develop skills of aspirational dentists.

Requirements:

  • Must be eligible to work in the UK
  • Be GDC registered
  • Have a current performer number
  • Indemnity cover
  • Be able to work towards a target for UDA’S

Post DFT Dentist Opportunities

If you’re looking for your first post-DFT role? Where do you start?! What do you look for?

Don’t worry- we’re here to help! Riverdale Healthcare is a clinically led dental group, we know what you’re going through and we know how to support you!

We have opportunities across our group:

  • North East
  • North and South Yorkshire
  • Manchester
  • Midlands
  • Leicestershire

About the role

  • Full time or part time- we can tailor a flexible role to work for you and your life style.
  • Flexible UDA targets- this is completely flexible depending on the days working NHS/private – this can be tailored to your requirement. We will also not put a huge target on you during your first year. 
  • Current dedicated NHS patient lists
  • Excellent low FTA rates across our practices
  • Fully supported post DFT role
  • Modern practices
  • Supportive, experienced Qualified Dental Nurses.
  • Access to a comprehensive educational academy offering inhouse short and longitudinal programmes with links to high profile names within dentistry.
  • Committed to professional development and relish the opportunity to support our clinicians with the help of a structured mentoring network.
  • Support and Mentoring by Clinical Directors the opportunity to support our clinicians with the help of a structured mentoring network
  • Opportunities for multi-site working

About us:

Riverdale Healthcare is a growing, forward-thinking dental group with dental practices located across England, delivering a range of NHS, private, and specialist dental treatment. We invest in our dental practices, ensuring that we continuously provide the best patient experience, with care delivered by our friendly, high-trained teams. The incoming associate would enjoy the benefits of being part of the broader Riverdale family with access to an extensive professional development programme with in house courses, longitudinal educational programmes, mentorship and excellent clinical support and leadership to support and develop skills of aspirational dentists.

Requirements:

  • Must be eligible to work in the UK
  • Be GDC registered
  • Have a current performer number
  • Indemnity cover
  • Excellent communication skills
  • Exceptional infection control
  • Maintain patient confidentiality
  • Provide Private treatment on request

How to apply:

Simply download your CV onto an application form and in the cover letter, let us know what location you’re interested in. Our friendly team will be in touch to discuss your requirements further.

Associate Dentist- Marston Green

Associate Dentist Opportunity at Marston Green Dental Practice

Marston Green Dental Practice invites passionate dentists to join our vibrant team in the bustling town of Marston Green, situated on the east side of Birmingham. Nestled between the city life of Birmingham and the tranquil countryside, Marston Green offers an ideal balance for both work and leisure. With exceptional transport links, including proximity to Birmingham Airport and major transport arteries, accessing our practice is convenient for both patients and staff.

Practice Highlights:

  • Well-established practice serving both NHS and private patients.
  • Recently refurbished with modern amenities, providing a fresh and inviting atmosphere.
  • Equipped with digital X-rays, rotary endodontic tools, and in-house therapist services.
  • Dedicated NHS patient lists with opportunities for additional private treatments.

Role Details:

  • Part-time position available on Mondays, Thursdays, and Fridays.
  • Flexible UDA allocation ranging from 4000 to 6000 UDAs, tailored to suit your preferences for NHS/private work.
  • Competitive UDA rate commensurate with your skills, qualifications, and experience.
  • Low FTA (Failed To Attend) rate, ensuring efficient patient scheduling.
  • Supportive environment with experienced qualified dental nurses.
  • Access to a comprehensive educational academy offering in-house short and longitudinal programs, with connections to esteemed figures in dentistry.
  • Structured mentoring network to foster your professional development.
  • Opportunities for multi-site working if desired.

About Us:
Marston Green Dental Practice is proud to be part of Riverdale Healthcare, a progressive dental group with practices across England. We prioritize delivering exceptional patient experiences through the expertise of our friendly and highly-trained teams. As a member of Riverdale, you’ll benefit from extensive professional development opportunities, including in-house courses, mentorship, and clinical support.

Requirements:

  • Eligibility to work in the UK.
  • GDC registration.
  • Current performer number.
  • Indemnity cover.
  • Ability to provide private treatment upon request.

If you’re a dedicated dentist seeking a supportive environment for professional growth and development, we’d love to hear from you! Join us at Marston Green Dental Practice and become part of our commitment to delivering outstanding dental care. Apply now to seize this exciting opportunity or email recruitment@riverdalehealthcare.com for more information!