Role: Practice Manager
Practice: Windmill Orthodontics Bedale
Position: Full-Time
Location: Mawson House, Bedale, DL8 1AW
Start Date: July 2024
Salary: £14 p/h

About the Role
We have an exciting opportunity for a Practice Manager, to join our practice in Bedale.

We are looking for a full-time to work in our busy practice. Our team is dedicated to providing exceptional dental care and creating a welcoming environment for our patients and team members.

We are looking for a Practice Manager to work at our NHS Orthodontic Practice in Bedale, North Yorkshire. Candidate must be based in the region and eligible to work in the UK.

Requirements:
Ensure the efficient day-to-day management of the practices.

The person needs to be able to demonstrate the following qualities:

• Great Leadership
• Reliable and trustworthy
• Self-motivated
• To have initiative
• Representative of Riverdale Healthcare
• Be able to work to deadlines
• Time management
• Remote management

People:

• Encourage, motivate and support staff
• Create a friendly and professional working environment
• Organise minor disciplinary and grievance arrangements
• Keep and monitor staff records, particularly with regard to sickness absence and annual leave
• Running a Rota system
• Hold regular practice meetings
• Utilise monthly and yearly check-ins with your team
• Ensure clear communication with your team
• Recruitment of new team members

Administration:

• Oversee the running of reception
• Ensure practice administration is completed punctually and accurately
• Ensure that the practice operates in compliance with H&S procedures and NHS rules and regulations and is fully compliant with CQC regulations
• Responsible for Practice Diary
• Production of reports
• Financial Accountability
• Recovery of bad debts.
• EDI Claim Check
• Check Post
• Collating invoice information
• Daily Housekeeping of appointment book
• Organizing the recall system for all patients
• Collating information for scheduled deductions
• Ensure the operation of the practice complaints procedure
• Deal with patient queries which cannot be dealt with by other team members
• Ensuring patient’s records are processed in line with GDPR
• Work at other practice locations from time to time as required

Benefits:

• Development opportunities
• Additional Leave For Long Service
• Workplace Pension
• Access to store discounts
• Recruitment bonus (if you then introduce new team members to the Riverdale group) You may be eligible to claim from £1,000 – £5,000 T&C’s apply.

About the Company
Riverdale Healthcare is a growing independent dental group with a passion for patient care and respect for all our team members. We have strong values which include ‘We Care About People’ and that applies to our teams and patients. What excites us is being able to create a thriving and interesting working environment where you are respected and have fun with your team! Our team of Dental Nurses can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.

How to apply:
Submit your application including a CV either via Indeed or visit our vacancies page via the Riverdale Healthcare website at: https://riverdalehealthcare.com/recruitment/

Reasonable Adjustments:
If you require any additional support or reasonable adjustments throughout the recruitment process, please contact the recruitment department at your earliest convenience at: recruitment@riverdalehealthcare.com.